Windows 10 Tips – Again Just 2

Posted on April 24, 2020 by Sylvia the IT Lady

Windows 10 Can’t Install Windows Updates

The problem occurs because Windows Update files get corrupted.  Removing the corrupted files solves the issue, which can be done easily by following these steps:

  1. Press Win+R keys to open the Run dialog
  2. Type “C:\Windows\SoftwareDistribution\Download” and press OK
  3. File Explorer gets open – delete all the files/folders in this directory
  4. Restart your PC and try running the Windows Update again.

Microsoft Store Can’t Install or Update Apps

Unable to install or update Windows Apps through Microsoft Store. The problem arises due to the excessive cache files that clutter-up your system, causing various issues. This problem could be solved by cleaning those cached files, which can be done following these steps:

  1. Press Win+R keys to open the Run dialog
  2. Type “WSReset.exe” and click OK
  3. A blank, black window will appear that will auto-close after sometime
  4. Microsoft Store will open thereafter, and if it does not, open Microsoft Store yourself and try installing or updating apps.

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About Sylvia the IT Lady

About Sylvia the IT Lady Sylvia has been working in the IT industry for 25 years. Provided support for users at the Calgary Airport, Calgary City Hall, Nortel, Law firm in Calgary, Law firm in Toronto, Software start-up company and a Bottling company. She began her career after the kids went to school working for an Electrical Contracting firm in Calgary, started on the reception desk ending up as HR manager. Times were changing so she decided to change careers to IT. Received her MSCE from a small technical college in Calgary, and the rest is history. As well as my MSCE she has earned CompTIA Server+, iNet+, Network+ and ITIL.v3. certifications. When she is not supporting companies and user, she can be found in the kitchen canning pickles to enter into local agricultural fairs, (winning several ribbons) preparing pies and quiches for the freezer, hiking in the summer, snowshoeing in the winter and making wine. Learning to play the piano as well. https://www.linkedin.com/in/sylviajandrews
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